Access to Existing Trello Boards Using New Account

Andrew Chanthaphone (ARPA-H) [CTR]

We have three users who are using an email that needs to from our organization. They are contractors who used their company emails to gain access. 

I have asked them to create new accounts using our company email. How those users gain access back to their Trello boards using the new account with our company emails?

Ste Wright

Hi @Andrew Chanthaphone (ARPA-H) [CTR] 

Just to confirm...

• You have 3 users, using an external email, to access your Trello
• You're asking them to create new Atlassian accounts, using a new email address each from your company
• You're then going to grant those new accounts access to Trello

...is this correct?

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If yes, once they have Trello access they should be able to access their boards, and/or you would need to re-add them to them, if they're private.

It wouldn't transfer their work across though - so they'd need to either just use the old cards (until they're completed), or recreate them under their new account

Ste