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30 Day Premium Trial Collaborator Limit

Chris H_wzdulv

I have the following message at the top of my workspace settings:

> To help with this change, on 8 April 2024 this Workspace will be eligible for an extended, 30-day free trial of Trello Premium, with no credit card required. Trello Standard and Premium Workspaces can have unlimited collaborators.

However when I click "Upgrade" on that page it says:

> Try Trello Premium free for 14 days

How do I get the "30-day" trial it mentions?

Accepted answers

Brittany Joiner

@Chris H and @Nikola Perisic hey there! the switchover is happening at some point today, and will go into effect when you are unable to add new users. So be on the lookout, it's coming and it will be 30 days! 🫡

All comments

Nikola Perisic

Welcome to the community @Chris H

Screenshot 2024-04-08 at 10.20.22.png

It is 14 days. It must be a misconception. I'd suggest that you create a new test trello instance and apply for the premium there. If it still shows 14, well then it should be corrected.I've tagged Atlassian, so this question gets a higher visibility.

Chris H_wzdulv

Thanks for your reply, I don't think I am making a misconception about it, the page states it here:

I can't easily test on a new free account as I would have to add 10+ collaborators (which I don't think you can even do since it is past the 8th April deadline).

There is also a thread: https://community.atlassian.com/t5/Trello-questions/Re-Is-there-a-consultant-I-speak-with-regarding-the-best/qaq-p/2663894/comment-id/91761#M91761 where they say: (this was yesterday now, April 7th)

> Trello will enable a free 30 day premium trial at some point today

So someone else also expected this to be enabled today!

Nikola Perisic

Just to be clear, I didn't mean that misconception was from your side, rather from the Atlassian side.

Brittany Joiner

Nikola Perisic

Hi @Brittany Joiner ! Good! thanks for the update!

Chris H_wzdulv

Thanks, looks like it is enabled now. I didn't expect someone at Trello to actually have to press a button to enable it during U.S. office hours!

Brittany Joiner

@Chris H glad it's there! and yeah, i can only guess they wanted all hands on deck when doing a switchover in case anything happened haha

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