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🟡Download Number of Alerts Detailed

Guilherme Martins_30kyaj

Hello Everyone, how are you?

I'm worker at brasilian company Lincros.
Recently the Atlassian did a update in interface Analytics Opsgenie.
I need to do the Download Number of Alerts Detailed. How Can I do that? I can't find the option in new interface.

Regards
Guilherme

P.S.
Under is the image to better compreencion.

Accepted answers

All comments

Skyler Ataide

Hi @Guilherme Martins, if you click on the number displayed by the chart, you should see the option to Show alerts detailed:

Screenshot 2024-04-08 at 9.45.30 AM.png

Once you select this option, it opens up a modal that allows you to download the detailed alerts table:

Screenshot 2024-04-08 at 9.49.32 AM.png

Guilherme Martins_30kyaj

Hi @Skyler Ataide

My interface is different yours. Until last week, I was using the interface normally, but the atlassian modify the interface and I can't more to do the download in new interface.

For example:

2024-04-08 14_00_44-Opsgenie - Analytics.png

Regards

Guilherme

Skyler Ataide

Hi @Guilherme Martins thank you for sharing that screenshot. The dashboard in the screenshot you've shared is part of the new analytics experience that is being rolled-out over the next few weeks in Opsgenie. The Number of alerts chart on this new dashboard does not currently provide the ability to pull the tabular alert detailed view. However, our team is actively collecting feedback on the new dashboard experience as it is being rolled out. If the Alerts detailed table chart is something that your team would like to see added to this new dashboard, I will be happy to submit this as an improvement suggestion for our team to add to the next iteration of this dashboard.

Guilherme Martins_30kyaj

Hi @Skyler Ataide

I would like this implementation in the next iteration, because It is very important to my job.

Regards

Guilherme

Guilherme Martins_30kyaj

Hi @Skyler Ataide

The problem with waiting, I haven't created a report for my leadership for several weeks.
I prefer to go back to the old analytics experience at first moment and when the developer team activates the Alert Details download option in the new analytics experience it returns with the new interface.

Regards

Guilherme Martins_30kyaj

I didn't receive return about the problem yet.

Skyler Ataide

Hi @Guilherme Martins

Our team has updated the feature request. We've added a new chart: "Alert details View" in both the Global & Team Alert Analytics dashboard. It has all the fields that were present in the previous drill-down functionality:

Screenshot 2024-04-22 at 2.12.48 PM.png

You can export the chart data as a CSV, using the Dashboard Download button present on the top right:

Screenshot 2024-04-22 at 2.13.23 PM.png

Hopefully this helps to resolve your immediate reporting needs! If you have any feedback on this new alert details chart, please feel free to either leave a comment directly on the feature request, or comment here! 🙂

Guilherme Martins_30kyaj

Hi @Skyler Ataide

The problem was resolved, thank you so much for solution!

The new interface is great and perfect now!

Regards

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