Why am I having trouble trying to download and install the Trello app to my Windows-11 PC

Jeffrey Berliner

(1) First, I get connected to the Microsoft App store and I log in

(2) Then, I search for the Trello app and find it

(3) I click on the install button, and I see a notice that says, "Pending" for several minutes.

(4) After some time, the Notice changes to

1. "Downloading (1%)"
2. "Ready to download"

(5) After many, many minutes, no progress is made, and my Downloads folder has no evidence of a Trello Installer being downloaded.

 

1. 

Alina Kurishko

Hi Jeffrey, 

Thanks for raising this question! Sorry to hear you've experienced this issue. 

I must admit I haven't seen any similar reports lately. Could you please try accessing the MS App Store via a different browser? 

You can also try downloading Trello from another location using another internet provider (for example, a different WiFi or mobile data). 

Do you by any chance use any VPN, antivirus, firewall, or proxy software on your device? 

Let me know if this helps! 

Alina | The Trello Team