Can't access my Hidynotes

Question

Hi,

For some reason my colleague and I can't access Hidynotes stored in a free Trello account this morning. Everything was working well yesterday.

I"ve created a ticket with Hidynotes but was wondering if this could be related with the admin Rights on Trello. We haven't changed any settings since yesterday!

And help would be appreciated

Stéphane

Michael_kcjyid · Answer

Hi Stephane, we had a bug come through on our end which we believe we have patched if you have further issues please reach out to admin@hidynotes.com and we will work through it together to get it sorted.

Apologies about this and thanks for reaching out to the community.

Update**

On further looking it appears Florentine on our team has reached out and fixed the issue with your self.

1st Call Dispatch · Answer

Are you getting an error message? I was having issues and have the premium version of Trello and the Premium version of Hidynotes. Hidynotes tech support finally got back to me and said they had to do a patch.

I was having an issue with it only working on one board and one card in my workplace. I have 15 boards working that have 15 cards each. I am going to give it another try for the next couple of days to see if their patch fixed the error.