I'm not getting any Trello email notifications

Question

I'm not getting any email notifications from Trello.

I set the frequency to instantly.

I have all my email notifications turned on and I'm watching a list on my board so it should be sending notifications when something changes within that list.

I also did a test with the Trello link just to see if it I can receive emails from Trello. The test worked fine, https://trello.com/test_notifications  but still no email notifications from Trello.

Any help would be greatly appreciated.

Cheers,

Brad_8d7qj9 · Answer

I just clicked on report a bug, and went from there to raise a support ticket. At least I now have a support ticket and they may be able to pass me onto someone that can help.

Thanks again @Nikola Perisic

Brad_8d7qj9 · Answer

Thanks @Nikola Perisic for the reply.

I clicked on the link that you sent me, but when I click on account issues, the only options to pick from are trouble logging in, delete my account or update profile.

How can I contact them about my issue?

Nikola Perisic · Answer

Welcome to the community @Brad !

The reason is because your email is on the supression list on the Atlassian side. In order to solve this you would need to raise a support ticket for Atlassian to remove your email from the supression list.

https://trello.com/contact#/