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Trello for Non-Profit Approval

Mason Garcera

What is the typical time Trello takes to grant approval for nonprofit applications through Percent? My organization applied on February 12th and it's now February 23rd, and I'm worried about potential disruptions to our work due to the delay.

Our free trial was cancelled yesterday, and we were hoping to be approved before then to continue our work. We had applied for Asana nonprofit pricing and was approved through Percent in less than 24 hours, so I was expecting a similar turnaround time in this case.

Thanks!

Mason

Accepted answers

Lauren Black

Hi Mason,

We are certainly still providing the nonprofit discount for Trello through Percent. I'm checking in with the Percent team on your verification.

Lauren

All comments

Lauren Black

Hi Mason,

We are certainly still providing the nonprofit discount for Trello through Percent. I'm checking in with the Percent team on your verification.

Lauren

Mason Garcera

Hi Lauren,

Thank you for your response - after seeing Agent's response below I am not necessarily sure what to believe and am at a standstill. I don't want to get our staffs' hopes up in securing non-profit pricing and deploying Trello if the program was discontinued. Considering you're part of the Atlassian Team working in Social Impact, I'm inclined to believe that you have up-to-date knowledge on what Atlassian can offer.

Looking forward to hearing more insights!

Mason

Lauren Black

Hi @Mason Garcera , here is the link to the eligibility policy for community licenses which includes Trello: https://www.atlassian.com/licensing/purchase-licensing#pricing-discounts

Apologies for the delay on your request - you're right, it doesn't usually take that long and we are looking into what happened in this case.

Our customer advocacy team has been in touch.

Mason Garcera

Thank you so much for your help Lauren, I appreciate your attentiveness to this!

Mason

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