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I don't get email notifications

evelinpetra

I've checked all settings, my gmail settings and atlassian settings as well, but I still don't get emails from Trello.

Accepted answers

Nikola Perisic

Welcome to the Atlassian community @evelinpetra !

Since you have already did the settings check for the notifications, this is because your email is added to the supression list in Atlassian system.

I've added a tag for Atlassian support team within this community to take a look at your request.

If you do not get the response soon, please raise a support ticket for Atlassian here: https://support.atlassian.com/contact/#/

All comments

Nikola Perisic

Welcome to the Atlassian community @evelinpetra !

Since you have already did the settings check for the notifications, this is because your email is added to the supression list in Atlassian system.

I've added a tag for Atlassian support team within this community to take a look at your request.

If you do not get the response soon, please raise a support ticket for Atlassian here: https://support.atlassian.com/contact/#/

Paradise FOH

Hi Nikola,

This has happened to me too! Would a member of the support team be able to look into this for me please? This has happened to me before and you resolved the issue very quickly. I am unable to raise a support ticket as this keeps leading me back to the community support page.

Nikola Perisic

Hi @Paradise FOH , have you tried with https://support.atlassian.com/contact/#/ ?

Paradise FOH

Yes unfortunately it sends me straight back to this community page and won't allow me to submit a ticket for this issue