We have a few Opsgenie on-call users who are first notified by calling their cell phone, as expected by their notification settings. However, when they answer the call, the automated recording with the details of the message has started playing, so they may miss the first 5 to 10 seconds of the recording, depending on how long it takes to answer the phone.
Does anyone know if there's a configuration to change this setting? Or an existing bug ticket open for this issue?
