My card description is updated on the computer but blank on the phone app.

BB_5r6jnk

Hello!  I have added a link and information in a card.  It shows up when I view it on the computer.  It shows as a blank description when opening the card on my phone with the trello app.

The board was set to work offline on the app.  After reversing that, the card still does not update.

Any help is appreciated, thank you.

Michael Yaroshefsky - Visor for Jira

Hii @BB

 

Welcome to the Atlassian Community.

 

You didn't mention if you were using the iPhone app or Android app.

If you're using the iPhone app, Trello has a really good support article you should check out: https://support.atlassian.com/trello/docs/troubleshooting-for-the-ios-app/

The article mentions a few things you can try like opening and closing the app, making sure you don't have unsent changes, and reinstalling the app, among others.

Let us know if any of these options help,

Michael