Convert unmanaged account to managed account in Atlassian

Harish Gollapali

Can someone please help me to update the unmanaged accounts to managed accounts? If yes, please provide the steps to do this.

Nikola Perisic

Hello @Harish Gollapali 

In order to do this you need to:

1. You need to verify a domain first - https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/ - these need to be accessed through admin.atlassian.com, then choosing your organisation
2. Directory - > Domain, add a domain by following the steps from Atlassian
3. You need to claim the accounts from the verified domain

Your organisation admin needs to do these changes.