Hey , please let me know if you can help me with this. (...

Question

Hey @John M , please let me know if you can help me with this. (Apologies posting here)

I am facing issue getting alerts in Teams.

I have completed the integration (says successful as in image) but still unable to see alert posts from Opsgenie.

Attached pics above - Integration , Alert config for teams & MS Teams version

Please let me know if I am missing something & any further information required.

Usha_e0ryrj · Answer

Thank you very much @John M . Appreciate your help!

John M_2hpypf · Answer

Hi @Usha - The team members can be different, but the alerts need to be assigned to the same team as the integration.

Here the alert's team:

Must match the integration's assigned team:

Usha_e0ryrj · Answer

Thank you @John M  for the quick response. Please correct my understanding I need to ensure the all the team members of the team channel match the team members of the selected team in Opsgenie.? is it ok if the MS team has additional members apart from the required team?