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How do I reactivate a colleague back to our Trello Board?

Joel Harris_p3g0to

Hello,

I need some help reactivating my colleague Megan Noli back onto our two boards within Trello. I don't see a reactivate option next to her name. Please see the attached screenshot. Are you able to help me get her reactivated?

Thanks,
Joel

Screenshot 2023-12-18 at 10.03.26 AM.png

Accepted answers

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Nic Brough -Adaptavist-

Welcome to the Atlassian Community!

Deactivated suggests you have deactivated their account, not their access, you'll need to go to administrate users to check what the state of the account is.

Joel Harris_p3g0to

Thanks for your reply. I'm not sure how or why this would have happened. I'm the admin on our Trello account and I don't see another way to reactivate her account.

Joel Harris_p3g0to

Do I need to remove her and then re-add her to the boards?

Nic Brough -Adaptavist-

That would definitely be worth a try. It will not do any harm.

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