Trello Due Dates

Question

I use Trello, Cronofy, and Butler Automation to help me manage my due dates. Recently, when I set a due date and a time. The time would automatically update to 3:00 AM on the card, causing my Google Calendar event to also update to 3:00 AM.

Based on my internet research. I am supposed to set everything to my current timezone.

I have set my Atlassian Account, and Cronofy, and Gcal to my timezone EST. But for some reason, my cards still shift to 3:00 am without me telling it.

Someone posted this article and instructed to make sure butler was also on the correct timezone. But this article is not clear, where to specifically update it: https://support.atlassian.com/trello/docs/butler-time-zone/

Can someone help me resolve my issue?

Ryan L_i85780 · Answer

Hello, I have tried your steps. But, it doesn't work for me. No matter how many times I try to trigger the message in your screenshot. It never pops up. Could it be something else. Open to ideas.

One thing I notice, is if I create a rule to automatically check of the card as complete. The date and the time never resets to 3am. It stays on the time, that I set it to.  Very strange.

Mike - Dreamsuite Consulting · Answer

Hi @Ryan L ,

I have run into this issue because I change time zones a lot, as well as working with clients all over the place but generally not in the same timezone as me.

From what I remember, the butler message only gets displayed if it detects that the timezone is different from the system timezone of the computer you are using.

As a test to see this happening would be to create an automation button Set Due Date

set the due date to now

What this will show is the difference...

If you are seeing a different time to your actual computer system time, open up automation and you will expect to see this banner:

If you don't see this message, manually change the system time on your computer to something else, then go into Butler and see if it appears.

If it does, accept it, then change your system time back to your actual time and repeat