https and fisheye

Question

Hi,

I have Jira, Confluence, Crowd, and Fisheye behind a firewall on which only HTTPS is open. Everything works just fine. However, when loggin in with Fisheye, the re-direct address is correct but without the HTTPS. It will re-direct to the regular HTTP (there is only a simple page there). If I manually modify the address and add HTTPS, the re-direct works just fine.

I tried with Google Chrome and Firefox on different platforms.

How can I fix it? maybe change something in the configuration?

Fabrizio Santini · Answer

Hello there, thank you both to look into this issue! I apologize, the firewall is open to 443, 80, and 22. All the products are behind a proxy (apache2). In the server.xml file, I tell Tomcat that both JIRA's and Confluence's connectors are behind the proxy in the following way (this is for confluence): Reading your suggested documents, I found this one. I applied the part which specifies that fisheye is behind the proxy: fisheye.santinidesigns.com" proxy-port="443" proxy-scheme="https"/> The re-direction works, so is the image of the avatar, etc. Thank you VERY much.

Felipe Kraemer · Answer

Hi Fabrizio,

I am wondering if you can give this KB article a try:

https://confluence.atlassian.com/display/FISHKB/How+do+I+redirect+HTTP+requests+to+HTTPS+without+proxy

If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.

Thanks in advance!

Kind regards,
Felipe Kraemer

rrudnicki · Answer

Hi Fabrizio,

Can you check out this documentation to verify if the config.xml is properly configured?

Also, can you let us know if there's a reverse proxy into your network?

Regards,

Renato Rudnicki