How can I get Atlassian to stop billing on my closed account

Dan Sullivan_6ohii6

Furios former user.

I had a personal and work account. Paid plans were cancelled, data deleted, accounts closed and I'm still.getting.billed.

Can't reach a human. Next stop is to report it to my credit card company as 'uncancellable'. 

Advice?

Thanks.

 

 

Edit:

It says new user because I had to create an account again to post in the community.

Brittany Joiner

@Dan Sullivan have you created a support ticket? https://trello.com/contact We can't help you here in the community as we don't have access to your account.