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Search not working for a particular search term

Clare Suereth_1scchl

I use the search bar sometimes. If I search for "HubSpot", I get a lot of results. If I search for "Land's End" I get no results.

I have a lot of cards with "HubSpot" in the name and description. I also have 1 card with "Land's End" in the name and description. Why are there 0 results for "Land's End?" I even get 0 results when searching for "land's" or "lands."

I searched with and without the apostrophe. Am I missing something?

Accepted answers

Tad Davis_aylhgo

You must escape the apostrophe: Land/'s End

All comments

Brittany Joiner

@Clare Suereth welcome to the community! hmm, i wonder if the apostrophe is throwing it off, but its not an exact match without it. if you search "end" does it come up?

You might want to reach out to trello support on this one. I've had an example once where something wasn't showing up with a filter and they were able to help me figure out why!

Tad Davis_aylhgo

@Clare Suereth You must escape the apostrophe: Land/'s End

Tad Davis_aylhgo

You must escape the apostrophe: Land/'s End

Clare Suereth_1scchl

Please see the answer by Tad Davis. He was able to recreate the problem.

Clare Suereth_1scchl

Thank you for you research into this!

However, it's definitely not okay that if I search for "land" that the card doesn't even come up. This seems like a definite bug to me and not a solution.

Tad Davis_aylhgo

That doesn't happen to me. If I search for Land, I get Land's End. And, actually, NOW, the search works without escaping the apostrophe. Perhaps the Trello engineers fixed it?? That was fast.

Tad Davis_aylhgo

FYI, the search now works in a browser and in the Windows app. No escape required.

Tad Davis_aylhgo

Just FYI, many application search bars require escaping special characters. This is fairly standard behavior. While it might be a bug in Trello's search implementation, it might also be by design.

Clare Suereth_1scchl

Now the word "land" "land/s" and the "end" are working. But not or "lands". I guess this is good enough. It seems like it's been fixed and if escaping the apostrophe is a thing, then I'll just have to remember that. At least it's improved! Thank you!