Users assigned to checklists are not notififed

Question

We are a premium user and use Checklists on nearly every card.  The documentation says that you should receive notifications for Advanced Checklists if:

* You are assigned to a checklist item
* A due date is added or changed on a checklist item you are assigned to
* A due date is coming up or past due for checklist items you are assigned.

None of these are happening for us.  Is anyone else experiencing this?

Sal_mqejn5 · Answer

Hi @Nout Boctor-Smith! If you're experiencing the same issues, please raise a ticket with us at https://trello.com/contact#; we'll be happy to help!

Nout Boctor-Smith · Answer

Was this issue ever resolved? I believe we're seeing the same thing.

Sal_mqejn5 · Answer

Hey @Marty Carver! I saw you've already raised a ticket about this issue with us. That said, we'll continue discussing this problem you're experiencing with checklist notifications through your open ticket. I appreciate your understanding.