Disabling alerts after Ack

ori gal_sq9yxa

Hello,

 

How can I turn off all the triggered alerts for every activity on the JSM ticket (comments, assignments, etc.)?

I don't want to have any alerts after the first acknowledgment of the ticket.

 

Thanks!

Brennan Kiely

Hello!

Could you provide some screenshots of the alerts you're receiving so we can get a better idea of what changes you need to make? 

Thanks!