Not receiving account recovery link on my email

Question

My colleague cannot get the recovery link for her Atlassian account, Admins added her to the instance it shows her last active in June but she cannot receive the recovery link in her outlook.

htalevska@twicys.com

Hector Menchaca · Answer

Hi @Aleksandar Salevski ,

You can choose - Technical issues and bugs.

Thanks!

Aleksandar Salevski_z7w0mw · Answer

what type of request would i choose?

Hector Menchaca · Answer

Hello @Aleksandar Salevski ,

Welcome to the Atlassian Community!

For these kinda of issues is better that you raise a request via: https://support.atlassian.com/contact/

Regards,

Thanks!