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JPD usage analytics for shared views?

Jens Godat

We have started to publish and push specific roadmaps views to larger internal audiences and would like to track usage of views by these audiences.

Is there any in-built functionality in Jira to see basic interactions such as unique visitors and page views, or any integration with existing analytics tools?

Accepted answers

Tanguy Crusson

Hi, if you click here you should see the details of who's opened the view when (top-right in every view)

Screenshot 2023-09-25 at 14.57.00.png

All comments

Tanguy Crusson

Hi, if you click here you should see the details of who's opened the view when (top-right in every view)

Screenshot 2023-09-25 at 14.57.00.png

Jens Godat

Thanks, @Tanguy Crusson, that's helpful! Are there any plans down the line for something more granular that would allow to easily see number of weekly/monthly visitors per view?

Tanguy Crusson

Hi Jens, not currently, but thanks for the feedback! How many people are you sharing your views with?

Cris_ha6xds

Agree @Jens Godat this would be a great feature, similar to how we have for confluence docs @Tanguy Crusson

We'd love to be able to get a pulse on whether people actually visit back after the initial "launch" to internal stakeholders / if we need to change course with how we remind people it exists for them to check.

Jens Godat

Hi @Tanguy Crusson

It depends a bit - all views are accessible to everyone at the company (about 300 people) all the time. We do a lot of promotion company-wide at the moment to consult JPD as the single source of truth for our product plans (instead of the ol' power point that outdates so fast), but we actively push views to specific audiences on a regular basis depending on timing of specific events:

- to senior management for quarterly prioritization review: about 10-15 people

- to sales and marketing for a monthly reminder on the status of our roadmap: up to about 100 people

- to other specific divisions on a quarterly basis for an outlook into next quarter: between 80 and 150 people

Tanguy Crusson

Great, thanks for the context. And just to confirm, you've seen this, and this is not enough. Correct? Screenshot 2023-09-28 at 12.00.54.png

Jens Godat

Yes, I checked that out. Whenever I do a push for any of the above events, I would like to be able to come back like a week later and see how many people have actually consulted the relevant view that I pushed, like a chart where I would expect a spike and the number of people who visited in the last 7 days. That would give me like a view rate (10 out of 15, 40 out of 80, 120 out 150) and tell with which audiences we are doing a good job and which audiences do not care enough to click on the view.

Tanguy Crusson

ok, thanks for the feedback 👍

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