We upgraded out of Beta weeks ago, but my Project is gone. Truly blank. I reached out to support, but it's just a waiting game. Did this happen to anyone else?
@rachelfolz I just checked and that's because your standard trial for Jira Product Discovery expired and there wasn't a payment method on file.
There's a 14 day trial, then if you don't add a payment method there's a grace period, and after that you lose access. I asked our support team to reactivate your trial so you can add payment details so this doesn't happen again. Don't worry your data will still be here.
Thank you for your help, @Tanguy Crusson. Above and beyond.
I'm glad it's all back to working now!
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