Import Ideas from non-JIRA sourced CSV file

Kenneth Paterson

Is there a specific import format for the "Summary" field when importing as a CSV from a non-Jira data source?

Tried a few different formats in my source CSV but keep getting the following error in the attached screenshot. Error log associates the error with the "Summary" field in my CSV.

Jacques

Hello @Kenneth Paterson ,

The general CSV import settings can be found on this page. 

From what I see in the error message it doesn't seem related to the Summary but to a custom field, and probably a numeric custom field.

The Summary field is a text field, so it shouldn't give any issue with a numeric value, however big the number is.

Can you try and import the same csv file, with only the Summary and any other required fields for issue creation? If that works fine, then it's pretty sure that it's another custom field.

Also, I'm guessing that in the error message that you pasted, somewhere you should find the specific custom field name that is giving this error.

Hope this helps,
--- Jacques.