Account access lost

Question

Hi. I have found that my Trello account (tim_work@mail.ru) was deactivated. I wasn't informed that you are going to deactivate my account, there were no emails. So I didn't have a chance to export my data.

Could you reactivate it or send exported data to my email? Thanks.

Timur_85hf0y · Answer

Thanks!

Andy Heinzer · Answer

Hi,

Atlassian sent an email to that account on 11 July 2023, 05:03 PM UTC

I recommend creating a support ticket under https://support.atlassian.com/contact/#/?inquiry_category=account_management&reason=other_queries&support_type=customer

I am not sure if this can be reactivated, but if it can, that kind of support case would be necessary to make it happen.