About upgrading the license for crucible based on users

Bindu_x5b4ht

My Organization Planning to use crucible as code review tool. Suppose we started using crucible license for 10 users and we have to upgrade our license for 25 users how can we do that. We would appreciate your guidance on the steps involved in this upgradation process. Specifically, we have the following queries:

Can you please provide us with a detailed breakdown of the associated costs for upgrading the license based on users? Are there any additional fees or charges we should be aware of in this process?

Once the upgradation is complete, will our existing data, configurations and user permissions remain intact, or will we need to reconfigure anything?

Ste Wright

Hi @Bindu 

The differences between each tier (cost-wise) can be seen here: https://www.atlassian.com/software/crucible/pricing

You can manage your licenses from: https://my.atlassian.com/

There should be no additional costs to upgrade as such, beyond any relevant tax, etc, based on your location.

Upgrading a tier should also have no impact on any data, configuration, permissions, etc - it just changes how many users can utilise the product.

Ste