Does JPD support automations using manual triggers? I can create an automation, but I don't see an option to trigger it.
If it doesn't, can anyone suggest another trigger I could use as a workaround?
My team has two levels of discovery - an initial opportunity phase and a more refined solution phase. JPD doesn't allow separate issue types, so we're using categories to represent whether an idea is an opportunity or a solution.
I want to automate creating solution tickets from an opportunity ticket, copying over many of the same field inputs (goals, etc.). The new idea would coordinate the next phase of discovery.
