My user does not remember his login information so I deleted his user and then sent him a link for a new user id. He got this immediately. The system recognized him and then he sent the request for a recovery email as he does not know his password. He has not got the email. What else can he try? There is no option for "forgot password?"
Hey @Doug Picatti! I recommend you raise a ticket with us through our contact form https://trello.com/contact and give us more details about this issue your user is experiencing, and we'll be more than happy to help.
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