Daily New Issue Automation

Question

Hi Community,

Looking to get some assistance with an automation.

The goal is to send a daily email with details of any new issues created in the previous 24 hours. However, what I haven't been able to figure out is to only send the email if there have been new issues created in the last 24 hours.

This is what I have and obviously the lookup has no content if there are no new issues.

Thanks in advance!

Sing

Sheri Widler_bry5qw · Accepted Answer

Why not use a filter and subscription?

Antonio Valle _G2_ · Accepted Answer

IMHO your use case is easily solved with a filter subbscription, as stated by @Sheri Widler

https://support.atlassian.com/jira-software-cloud/docs/manage-filters/

Tomislav Tobijas · Accepted Answer

Hi,

If you wish to proceed with automation, you can construct a condition that will take a look at Lookup issue size. If it's greater than 0, then send an email. Just use {{lookupIssues.size}} smart value and Advanced compare condition.

You can also take a look at the following question/thread: https://community.atlassian.com/t5/Jira-questions/lookupIssues-size-not-working-for-me-when-I-want-to-send-an/qaq-p/2127805

Cheers,
Tom