Log-in problem

Ruth Mulandi

The past three ocassions I have had problems with logging into my Trello account. 

I login using my email.

Everytime I enter my email address and password, I receive an error message "there is a problem with your credentials. We could not log you in" (I am paraphrasing)

I then need to request a password change link and change my password to login.

I know that every single time I entered the correct password.

My organisation has not changed any settings and no-one else is having these problems.

We are using the free version.

 

 

 

 

Dan Bernstein_8vu058

Just coming here to say that I have been having the same issue for a long time.  I have to reset my password.

As long as I stay logged in on one device, I'm fine.  But if I try to open on another device, it makes me log in since it thinks the password was changed.  I use the proper password and it doesn't work.