Why does custom field time and date data export as an hour early?

Joseph Milburn

I need to export the appointment time from my card using Zapier, however the time is always an hour ahead. I'm using custom fields to gather appointment time with the calendar. 

I've changed the time zone on my Atlassian account as it was on +1 GMT to a neutral +00, however this didn't work. Cant find any other settings that would remotely be linked to this.

Any help on this is really appreciated. Cheers!

Lara

Hi Joseph,

Thanks for reaching out!

It sounds like the time/date Zapier sending might be associated with a different time zone. To adjust this, you can follow Zapier's instructions here: https://help.zapier.com/hc/en-us/articles/8496215472653-Zap-dates-or-times-are-incorrect/

If that doesn't work, you'll need to reach out to Zapier's support.

Hope that helps!

All the best,

Lara
The Trello Team