Assignee got resetted all the time :/

Sebastian Pechhold

First of all, i want to thank @Tanguy Crusson and the Atlassian community for their willing to help.

My issue

After assigning an idea to an assignee, it is resetted the whole time with the following message:

The message is confusing, because the idea is already created. Just want to update the assignee field. But everytime i reload the page, the assignment got lost. What do i do wrong?

 

Help is always appreciated

Tanguy Crusson

Hi all, it looks like this issue's been open for a while and it slipped through the cracks, we apologize!

Basically this happens because you are trying to assign an idea to someone who is not a creator (doesn't have a license for Jira Product Discovery). You can only assign ideas to licensed users (it's deep in the Jira platform, not something we have control over). 

We are looking into it now - but the way we'll fix that is to make sure these users don't appear in the dropdown. A workaround we recommend for this, if you want to assign ideas to contributors, is that you create a separate field of type "People". Contributors are available for selection there.