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Why doesn't accept Trello my own photos as card title images? How can I fix that?

Jürgen Schaser

I often used to add my own photos as card cover images.
Thiw worked perfectly until yesterday.

Even multiple images could be added at once to create separate cards with those images.

Today I cannot add ANY image from my computer to my cards. Even those used yesterday don't work today .

Images from Unplash are allowed as cover images without any problems.

Any idea, what could be wrong and how can I fix that?

I need to add lots(!) of images in the next few days!

Thank you
Juergen

Accepted answers

Alex W_jr9vvs

Hey @Jürgen Schaser - welcome to the Community!

We're currently in the middle of an incident that is affecting card covers due to the AWS outage early today. You can learn more about this incident and track when it will be resolved at https://trello.status.atlassian.com/incidents/0lgddwdrzgnc

All comments

CP Photos Toronto

Hi, we are having the same issue. I see others are as well.

Jacob Watson_9e3ao6

I'm having the same problem as well. No images, gifs, or anything other than Unsplash images work for me. I don't even have the option to use attachments as covers anymore at the moment.

This is my error:

Screenshot 2023-06-13 at 3.11.27 PM.png

File size is not the issue, as I have tried about a dozen different sizes. Hopefully this issue is resolved quickly—it looks like this has been an on and off problem since 2020.

CP Photos Toronto

I can't say we've experienced this previously. It's a function we use routinely and depend on it, so...hope it is resolved soon.

Alex W_jr9vvs

Hey @Jürgen Schaser - welcome to the Community!

Jürgen Schaser

Thank you, Alex! It seems to be resolved.

Cheers
Juergen

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