Goal: We're looking to create an internal reference page that is not customer facing where we can easily track all of our ongoing incidents whether it be system performance related (internal) or a particular process or application within our tools is not fully operational. We do not want this to send out email alerts all the time, especially since some of these components have multiple subgroups and we don't want to continuously send out emails. Ideally, people would just reference it actively for their customer interactions.
Request: We're looking for a way to customize the frequency of emails that are being sent out and perhaps even control which components send out alerts. Does this ability exist within Atlassian's current infrastructure?
