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Issues displaying content on small screens

Jo Leslie-McCran

We've just started trialling Confluence Whiteboards and have noticed that when we switch from an external monitor to our laptop monitor, there are a couple of display problems

The toolbar at the bottom is huge
The 'link issues' pop up on the top right does not display

Just wondering if this is expected being such an early version?

This is a screenshot of it on an external monitor:

And below is on the laptop. This is the exact same whiteboard, as you can see the 'link issues' pop up on the top right has completely disappeared and the toolbar has not scaled

Comments

Jonno Katahanas

Hey @Jo Leslie-McCran! Jonno from the product team here. This absolutely isn't expected during the early version. Haven't seen this before. Sorry to hear you're experiencing this.

So that we can troubleshoot, can you please send through some of the following details to Abhi, one of our lead engineers at akishore@atlassian.com:

Browser you're using (e.g. Edge, Chrome, Safari)
Browser version
Operating system you're using (e.g. MacOS, Windows, etc)
Operating system version
Laptop model

Understanding these will be super helpful in enabling us to investigate.

Thanks for helping bring this to our attention. Hopefully we can get this rectified for you ASAP.

Cheers,

Jonno

Jo Leslie-McCran

Thanks Jonno, I've emailed Abhi :-)

Jo Leslie-McCran

@Jonno Katahanas Just to let you know I haven't heard back from Abhi on this

bhi

Hey @Jo Leslie-McCran

Firstly: My apologies for the delayed response, and for the issue you're experiencing.

One small follow-up question to help me diagnose: Is this an issue you're facing only when moving the whiteboard from your external -> laptop monitor, or is the UI showing up like that for you with a large toolbar, etc, all the time?

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