Hello, my Trello notification suddenly stopped working. I usually added a date and time to recontact a client and I'd get notified 5 minutes before the due date. Any suggestions on how to fix this?
Hey @Silvana - welcome to the Community!
Just checked our email logs and we're definitely still sending you email notifications - can you check your spam folder to see if they've popped in there?
Hi @Alex W
I'm getting the emails but notifications are not popping up on the top right notification bell.
Hey Silvana, thanks for clarifying.
I can see the last time we notified you was May 4. Can you ask a collaborator to tag you in the comment of a Trello card, and see if you get a notification, both email and in Trello?
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