Rotation Override in OpsGenie

Question

Hi all,

Our team is running a weekly oncall rotation with two shifts each day. so it looks like this.

OpsGenie's override doesn't seem to support specifying daily segments. When two oncall engineers need to switch rotations with each other, they have to do click override 14 times.  Are we missing something? Is there an easier way to do this?

Thank you,

Zekai

Zekai Huang · Answer

Thank you, John.

John M_2hpypf · Answer

Hi @Zekai Huang ,

Currently, the only way to override multiple shifts is to select each one, as you mentioned, though you can multi-select by holding down cntrl/cmd:

We also have a feature request in place for this, which you can follow here:

https://jira.atlassian.com/browse/OPSGENIE-226