why would my cell phone provider want me to create a Atlassian account?
@[deleted]welcome to the community,
First time I'm hearing about this. Imo, it shouldn't.
Welcome to the Atlassian Community!
The usual reason would be that they are using Atlassian software to do support and you have a reason to contact them and raise issues or read some of the internal documentation.
But most people who do this would do it with Jira Service Management, making you a "customer" who would not necessarily need an Atlassian account.
Could you tell us where they have directed you to and how?
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