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How to hide a component at StatusPage dashboard

irazubaiev

I'm looking for an option to hide specific component on StatusPage, so it will not be visible on dashboard, and it will not be possible to subscribe to it. However I want this component to be accessible by API with abilities to create an incident, subscribe or update its status. Currently I don't see such option in documentation but If there is any workaround or alternative approach to achieve it - please respond, any help is welcome.

Accepted answers

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Mubeen Mohammed

Hello @irazubaiev

Thank you for contacting the Atlassian community! this is Mubeen.

The ability to hide a component from the external Statuspage is possible when you are creating or updating the component using the API request.

By following the API documentation (create a component or update a component) when you send the request with "only_show_if_degraded": true then the component will only be visible internally on the admin page and will be hidden from external users who have access to the page URL. However, as the name suggests if the Status of this component is changed to anything other than Operational then it will be visible externally too.

I hope the information provided is helpful. You can test the functionality with the suggested options and let us know if you have more questions. I will be happy to assist.

Regards

Mubeen Mohammed

Cloud Support Engineer

Antony Swift

Hello @Mubeen Mohammed

Please can a new feature request be added for it to be possible to hide components from within the statuspage UI for both public and private pages.

Currently i cant do this, so any changes, or preparation i want to make to improve our public page and it's structure becomes immediately visible, which could cause confusion with our customers.

Kind regards

Darryl Lee_2jimne

@Antony Swift as @Mubeen Mohammed suggested in the most recent comment, it is do-able and that API endpoints are available for both Public and Private pages.

Please kindly check to see if the suggested approach works by sending API requests to update your current components or create new ones.

Thank you.

Best regards,
Darryl Lee
Support Engineer, Atlassian

Antony Swift

Hi Darryl,

Thank you. I had understood already that API endpoint were available. My request was for that to also be included within functionality in the UI, such as with a checkbox to hide for each component.

Kind regards

Antony

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