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I'd love to hear insights on keeping your Confluence content organized?

Andrew van Ingen {ServiceRocket}

Hi,

I have managed and maintained an intranet for 10 years and had quite some challenges with keeping spaces organized.

I am now in a market research role and was asked to find feedback for "Birdview", which is free. https://marketplace.atlassian.com/apps/1223906/birdview-for-confluence-preview?tab=overview&hosting=cloud

Basically, it is a way to visualize Confluence structure in a 'mindmap' format, and organize content with drag and drop. I was wondering if you would see a use-case for this in your line of work.

Your thoughts are valuable because I believe it is helpful to hear from different people how this app could be used and what jobs need to be done.

Would you be willing to check it out and let me know your thoughts?

Best,

Andrew

Comments

Malik Mangier_v8gtku

Hi Andrew,

Indeed it's always been a challenge to keep space organized, and it will always be. Nothing to do with Confluence, but with organizing information in general. Think about libraries, your important papers at home or the internet,...Usually, the purpose of organizing information is to be able to find specific information when you'd need it. Perhaps organizing information is not the best strategy to find the information, that's how google has been successful, by using a different strategy with a search engine that actually works. If you'd have a 'google' app for Confluence that would make it easier to find information then that would be the best.

Allan Maxwell

Exactly! Ashew organization in favor of massive hyperlinking.

Andrew van Ingen {ServiceRocket}

But do people always know WHAT is available to look/search for? Do we only want to encourage people to read what they are interested in?

Are there stakeholders in your company who like to have a view of the current 'status' of the available content?

Adam Nichols (DISH)

Hi Andrew

This looks like a great app, unfortunately all our apps have to go through the Atlassian Bug Bounty and Security programs. Is this on your roadmap?

Thanks

adam

Andrew van Ingen {ServiceRocket}

Hi @Adam Nichols (DISH) . Thanks.
Yes, this is on the roadmap, but I don't have a date for this yet.

Can you tell me which aspect(s) of the app trigger your interest?
How does it benefit you or your colleagues?

Thanks,

Andrew

Andrew van Ingen {ServiceRocket}

@Allan Maxwell would a visualisation of all the hyperlinks in a space be beneficial?

Adam Nichols (DISH)

@Andrew van Ingen {ServiceRocket} Currently our Confluence strategy is a hot mess and there is no method to the madness. Anything we can do to help clean this up and provide guidance would be great

Andrew van Ingen {ServiceRocket}

I recently saw the talk "Organizing a Confluence hoard, or, does this page spark joy?" https://www.youtube.com/watch?v=DrGCWTxeA94 It made a lot of sense.

Furthermore, I will let you know as soon as the app went through the Atlassian Bug Bounty and Security programs.

John Dunkelberg

@Andrew van Ingen {ServiceRocket} any plans to bring this to Datacenter, or will this remain Cloud-only?

Andrew van Ingen {ServiceRocket}

@John Dunkelberg what use-case do you see for Birdview in your line of work? Which element(s) triggers your interest? What are your (colleagues) jobs to be done - where this would help?

I can definitely make the suggestion to my colleagues that there is interest for this on Datacenter. Let me get back to you on that.

John Dunkelberg

@Andrew van Ingen {ServiceRocket} this looks like it could be a more compact and expressive way to visualize the content in a confluence space than the tree-and-leaf built in to the reorder pages. This, combined the the drag-drop reorg ability advertised, could particularly help in keeping a space well organized, consolidate work as it organically grows in multiple places, and do a complete reorg if needed to rationalize the space.

Andrew van Ingen {ServiceRocket}

@John Dunkelberg thank you.

Walter Buggenhout

Hi @Andrew van Ingen {ServiceRocket},

Maybe a bit late to the party, but I found your discussion interesting - at least. I am primarily in the corner of @Malik Mangier when it comes to trying to structuring content. When you give the same pieces of information to 10 people, asking them to organise them in a (tree) structure, you will most likely get at least 7 or 8 different tree structures. Every individual tends to look at information and relevance differently. And when you give them a tool that only allows a child to have one parent, they will very quickly feel this no longer matches the reality of newly composed families many of them consider to be the new normal.

I do like the visualisation aspect and the flexibility I noticed with the mind-map style visualisation you are experimenting with. But I am afraid that the visualisation won't fix the limitations the underlying structure inherently brings. It all boils down to what use case you are trying to solve (and probably what potential customers are willing to pay for that fix).

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