pago premium 2 licencias

assessoria

acabo de pagar una licencia para dos usuarios: [email removed] y [email removed]

Me dice que hay un error de facturación, y no se donde.

Cuando empiezo a utilizar el programa ¿como?

¿el que estaba utilizando antes gratuito puede estar enterlazado para no peder la información? ¿estaba bajo otro email [email removed]?

Cody

I think you're right, there must be a mix up with the email addresses assigned to that Workspace. We aren't able to discuss specifics of accounts information through the community, mostly to be sure we keep your personal information as private as possible, but we're glad to help out.

I've opened a ticket with our billing team on your behalf, please keep an eye out for updates, and if you don't see any then please get in touch with us through trello.com/contact and we can help investigate further!