Not getting email alerts when due date approaching on cards in a watched list

Adam Snyder_eiygk3

I'm watching a list. It used to be that I would get an email alert when the due date for one of the cards in that list was within a day, or day-of. Recently, however, I haven't been getting those emails. I haven't changed anything on my end as far as settings. How can I fix this?

Alex W_jr9vvs

Hi @Adam Snyder - I can see you raised a ticket about this issue, and my colleague, @Guilherme Michelotto is working with you on this.