When a member updates a card, I get a message, but the update is not incorporated in the card

Question

I get a message in my board, that a member of the board added something to a card. I can see in the message what was added. When I go to the specific card, the added content does not show, it is not updated. This is the same on laptop as on phone. What can I do?

Rob Linssen_bsimhh · Answer

Yes, thank you!

Luciana Munhoz · Answer

Hi Rob! How are you?

That's a strange situation and would require more digging into this. But I see that you've already opened a request to support, so that's great as a further investigation can be done.

Someone from the support team will contact you regarding this issue. :)