Why do no rooms appear when configuring Go2Group HipChat Fisheye integration?

Question

Installed the Go2Group HipChat Fisheye integration, created a HipChat API Token, added it to the plugin configuration, and configured the Basic Access Authentication between Fisheye and JIRA. When trying to add a room to a Fisheye project or repository no rooms appear in the selection form.

Plugin 1.3.3

JIRA 7.0.5

HipChat 1.0

Murali · Answer

Does the email id match between the Fisheye and HipChat accounts for the User?

Scott Strmel · Answer

Yes the user owns at least one private room.

Murali · Answer

Scott,

Can you please check if the user configuring in Fisheye owns any room in Hipchat?  User between the Fisheye & HipChat are mapped based on the users email address.