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Using Artificial Intelligence for Service Desk

Calvin Men

Hello Atlassian Community!

My name is Calvin and I’m on the Customer One team at Atlassian. The team is focused on sharing Atlassian on Atlassian success stories!

Coming here to share this latest case study that shows how our IT service desk team integrated artificial intelligence into the process.

JSM Virtual Agent Image.jpeg

Comments

G subramanyam

Nice to know information @Calvin Men

Thank you for the case study link.

Dave LIAO

Curious about this Virtual Agent beta - just signed up on the waiting list!

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