Why are links doubling with brackets when pasting?

Question

Normally, when copying and pasting from Trello, my links transfer fine, but recently, they are pasting doubled and with brackets and parentheses. Is this an update and is there something I can do to fix it??

Alex W_jr9vvs · Answer

Hey @Arsen, welcome to the Community! Jumping on this one as Lara won't be able to reply as she's on leave.

Do you mind raising this as a ticket with Trello Support so we can assist? You can raise a ticket at https://trello.com/contact

Make sure you do the following when you raise the ticket:

* You need to be logged in - otherwise the fields I'll ask you to select below won't show up and you'll be deflected to the Community again
* Set the field called What can we help you with? to 'Using Trello'
* Set the field that shows up below that called Pick a topic to 'Report a bug'
* Fill out the Summary and Add more details field, putting as much detail as possible into the Add more details field (not the Summary)
* Attach the screenshot you shared here as well as any more relevant screenshots. A screen recording will also help us with this issue!

If you have any issues raising this ticket, let me know, I'll get a notification if you reply to this thread.

Arsen_gbfwex · Answer

Having the same issue here.
Each time copying any text form Trello gives me useless brackets.

I’m using version for iPad.

Lara · Answer

Hi Sara,

Thanks for that.

Are you copying text from Trello after clicking into the description field, or directly from card view?

I haven't been able to replicate the issue you're seeing; when I copy links from Trello, the links paste as regular formatting, i.e. https://example.com.

You also mentioned that this only occurs on your mobile - are you using the Facebook mobile app?

Lara
The Trello Team