Hi, I need to notify a group of people when new insight is added to an idea. Tried to do it by automation but there is no trigger for this field. Any idea how to do it?
@Onur Ascithis is most likely one of the limitations of the beta: https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Known-limitations-of-Jira-Product-Discovery-beta/ba-p/2069648
Hi Onur,
As @Jan-Hendrik Spieth mentionned it is indeed one of the technical limitation for the moment. Insights cannot be used in automation (along with votes or formula fields for example) and they aren't part of the notification scheme - meaning watcher won't receive a notification when an insight is added.
We are aware of this issue, and we are planning to address it in the future.
Cheers,Hermance
Hello @Hermance NDounga ,
Do you have any news about these limitations? In my opinion, insights are the core feature of JPD, and without automations and notifications to support them, this compromises the overall value of the tool. Thanks!
I +1 @Kevin Teodoro 's comment! Without this, it's really hard to keep visibility of all the insights and PMs would have to regularly check all ideas just to find out what was added where.
+1 Here.
@Hermance NDounga is there a ticket that I can track for this feature request? Very interested to know when it may be available
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