Cards Missing From Card View Though They Are On The Board

Question

I used the cards view to see all cards, all boards by due dates
A Handful of cards don't appear in this few even though I am attached to them and they have a pending due date.
If I use the Trello app they appear in the cards list there
If I copy the card and delete the old one then the new card (with all the same settings does appear)
I can fix by copying these cards when I find them but worried I may be missing due tasks because of this.
Any help would be appreciated
Paul

Lara · Answer

Hi Paul,

Thanks for the additional context!

That definitely sounds strange. We can definitely look into this for you; let me know if you'd like me to create a support ticket on your behalf.

Otherwise, definitely let me know if it happens again!

It may be worth using a different browser (including an incognito/private window) to see if the issue persists.

All the best,

Lara
The Trello Team

Paul Curran_25qn7y · Answer

Hi Laura, sorry for the delay in getting back to you
No I don't have any filters applied
I am viewing cards where I am a member by due date on the App and Web Site
On the App I see all cards, one the Web Site a few are missing (when selecting the cards option from menu that drops down from your intials)
My resolution is to copy the card and delete the original when I find one
So far no 'new' cards have had this problem so I'm going to clear out all the offending cards this way and monitor but if any new cards exhibit the problem then I'll get back to you
Regards
Paul

Lara · Answer

Hi Paul,

Thanks for reaching out!

Could you please check if the board filter is currently active? If a filter is enabled on a board, it hides cards that don't match the filter.

Try pressing 'x' on the keyboard to clear the filter on that board, or click the 'x' next to the filter results panel:

If that doesn’t resolve the issue, please let us know and we’d be happy to continue troubleshooting!

All the best,

Lara
The Trello Team