User Lifecycle, Anonymisation and GDPR

Question

Hi,

We are currently working on our user Lifecycle.

We are currently using Crowd as user management and Jira and Confluence.

I know that Jira and Confluence supports anonymization, but Crowd does not. Are there any best practices to comply with GDPR in regards to users that are not needed anymore.

A first idea is to anonymize in Crowd manually, then use the anonymization function in each other application.

Do you have other/better ideas?

Bastian Stehmann · Answer

Hi Craig,

Thanks a lot. This is helpful, but still looking for a solution with the combination of tools.

Craig Castle-Mead_20fp9z · Answer

Hey @Bastian Stehmann

I'm not aware of any GDPR functionality in Crowd (native or on the marketplace). https://confluence.atlassian.com/gdpr/crowd-right-to-erasure-949761091.html does have some information on where PII may be stored in the database - even if you anonymise the user entry itself.

CCM