nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

problems with Github integration to Compass

Nikhil Anand_j2cuvv

Hi All,

We have followed all steps to integrate Github with Atlassian Compass and gave all permissions on Github but for some reason whenever I add a repository link, I get an error as Restricted Link, try another account

I followed this support link as well for the Github enterprise allow IP list but even after whitelisting, I am still getting the same response.

Can you please help me out here?

Accepted answers

All comments

Josh Campbell_427s4u

Hey Nikhil, Josh here from the product team, my team owns the GitHub integration.

First, just want to mention that the article you linked about allowing IPs is actually documentation for Jira and not Compass. Compass is a standalone product and not part of Jira so that unfortunately will not have any effect.

I want to confirm, is this GitHub Enterprise Cloud you are using? We do not support self-hosted GitHub Enterprise Server.

Also, for the repository link in question, is it in the same GitHub Organization that you connected to Compass during configuration? The integration currently supports only one GitHub Organization to attach to the Compass site but we have support for multiple on our roadmap for 2023 delivery.

Let me know if this doesn't help and we can keep digging. Also, feel free to use the Intercom chat button in the bottom right of your screen on Compass to engage with our support team at any time. Cheers Nikhil!

Nikhil Anand_j2cuvv

Hi Josh,

Yes, we are using Github Enterprise cloud and it is not a self-hosted Github Enterprise server. And yes it is the same organization that we have connected Compass to.

We do have ip firewall list applied on Github. Will that be blocking this and causing that error/statement to pop out? If yes, can you please share its IPs with me so I can get it whitelisted

Josh Campbell_427s4u

Hey Nikhil so sorry for the delay, I missed your reply. Ah yes that's likely the culprit then if you have IP Allowlisting in place for GitHub Enterprise Cloud. Because Atlassian Forge runs on AWS Lambda, you will need to whitelist AWS IP ranges for this to work; there is some more information in this ticket from the Forge team.

Dave Nicholson_nagbvy

@Josh Campbell is there a delivery ticket to watch IRT support for multiple GH orgs in Enterprise? I'll be able to get back into looking at using Compass once that's possible.

Andrew Bruno

This post is over a year old, but I want to clarify whether these IP addresses are still required in the allow list for connectivity from Compass to GitHub cloud?

https://developer.atlassian.com/platform/forge/changelog/#CHANGE-1168

When we installed the JIRA GitHub App, it automatically set up IP allow list entries.