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Is there an API to migrate ideas+insights from other product management solutions?

Guy Yasoor

Hi,

I'd like to migrate my team to JPD, but I wouldn't want to lose all the features and insights we already categorized in our current product!

For that, I need an API where I can create ideas and link insights to them. (unless of course someone has a better suggestion!)

I've checked the forum and only saw a few comments about the Jira Issue API being available for Idea creation - but I'm guessing I can't add insights from there?

So is there a hidden API available, or a date where we can expect it?

Another issue I have is with insights' position in general - I'd really like them to be separate entities that I could create, and only later link to Ideas - this is also sort of blocking us from migrating. If anyone can shed light on this it would be great, as I've seen multiple people asking for this in the forum).

Thank you!

Accepted answers

Tanguy Crusson

@Guy Yasoor @[deleted]we do have an API for insights

All comments

unknown

"So is there a hidden API available"

Nope. As per this thread, there is no JPD specific REST API yet.

Guy Yasoor

@[deleted]I've seen some contradicting comments though - here I see an API mentioned for insights creation.

unknown

If you believe that thread describes an API that is specific to JPD and is specifically for creating insights, then I suggest you follow the instructions on that thread on how to access and use that API, or contact the Atlassian staff member that advised of the existence of the API.

Good luck on your learning journey

Tanguy Crusson

@Guy Yasoor @[deleted]we do have an API for insights

Guy Yasoor

Thank you @Tanguy Crusson ! I'll check this out.

And currently I can only add insights to existing ideas, right? Are there any news about creating insights that aren't connected to any idea yet?

Tanguy Crusson

@Guy Yasoor not yet, we're unpacking the jobs of dealing and managing feedback currently, but it's all in whiteboards, not code 🙂

Guy Yasoor

Thanks!

Just to explain my situation further - hope this helps:

In my company, internal stakeholders (sales, support, etc.) submit feature requests as Productboard insights. We also submit customer FRs as insights.

Then, we have a process in the PM team, of "triaging" these insights to existing/new "features" (AKA ideas).

I don't expect my customers or salespeople to connect the insights to ideas themselves, since there can be hundreds of ideas, and they're not deeply familiar with all of them. So I prefer that they submit "raw text" and that I connect it to my features.

I couldn't find a good alternative workflow in JPD currently, still trying some things out, but I think independent insights (that can be created by non-creators) would solve this for me.

Would also be happy to jump on a product discovery call if you're interested.

Thanks again for the quick response

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